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Home > Research > Research Overview > Health Services Research Group

Health Services Research Group

The Health Services Research group was founded in April 2009, with the arrival of Professor Martin Roland CBE to take up the newly established Chair in Health Services Research. The research of the Health Services Research Group focuses on developing methods of measuring quality of care, and evaluating innovative approaches and policies to improving care.

With the Health and Healthcare group at RAND Europe, the Health Services Research Group now makes up the Cambridge Centre for Health Services Research (CCHSR), formed in 2010 as a formal collaboration between the University of Cambridge and RAND Europe. The RAND Corporation is a not-for-profit US policy research organisation. The Health and Healthcare group at RAND Europe is directed by Dr Ellen Nolte.

A full list of staff is available here.

More information on projects, collaborators and publications can be found on the CCHSR website.

Research Interests and Projects

  • Use of patient experience surveys in primary care to improve communication between doctors and patients (the IMPROVE project)
  • Evaluation of the South London Integrated Care Pilot
  • Evaluation of the UCLH Macmillan Cancer Centre
  • Examining the primary care experiences of people with diabetes
  • Investigating the relationship between multimorbidity, adverse outcomes and patient experience
  • Understanding the predictors of late diagnosis of cancer, in order to improve the targeting of  earlier diagnosis initiatives
  • Understanding the predictors of a negative experience of cancer care to help prioritise and inform quality improvement
  • Methodological aspects of earlier diagnosis and patient experience research, to support wider and more appropriate use of data by policy-makers and others
  • Quality of prescribing, and safe and rationale use of medicines in primary care


For a selected list of publications, see here.

Roland M, Rosen R. Healthcare reform: the English NHS embarks on bold but risky market-style reforms New England Journal of Medicine 2011; 364: 1360-66

Lyratzopoulos G, Neal RD, Barbiere JM, Rubin GP, Abel GA. Variation in number of general practitioner consultations before hospital referral for cancer: findings from the 2010 National Cancer Patient Experience Survey in England. Lancet Oncol. 2012 Apr;13(4):353-65

Roland M, Lewis R, Steventon A, Abel G , Adams J, Bardsley M, Brereton L, Chitnis X, Conklin S, Staetsky L, Tunkel S, Ling T. Case management for at-risk elderly patients in the English Integrated Care Pilots: observational study of staff and patient experience and secondary care utilisation. International Journal of Integrated Care 2012; 12: July. www.ijic.org/index.php/ijic/article/view/850/1772

Roland M, Abel G. Reducing emergency admissions: are we on the right track? BMJ 2012; 345: e6017.

Sutton M, Nikolova S, Boaden R, Lester H, McDonald R, Roland M. Association between mortality and pay for performance in England. New England Journal of Medicine 2012; 367: 1814-21.

Lyratzopoulos G, Abel GA, Brown CH, Rous BA, Vernon SA, Roland M, Greenberg DC. Socio-demographic inequalities in stage of cancer diagnosis: evidence from patients with female breast, lung, colon, rectal, prostate, renal, bladder, melanoma, ovarian and endometrial cancer. Annals of Oncology. 2012 Nov 12.

Last Updated on Wednesday, 02 October 2013 14:12